LoyolyQ4 Playbook
Market
ENFRES
Back to the journey
Stage 4 / 9
04

Payment & Checkout

The number that matters

Peak season rewards preparation, not last-minute changes. Get your payment methods right, look after your most loyal customers, and tell your partners if you're planning something exceptional. The work you do in September and October is what wins you November and December.

Expert tips
1

Get your payment methods right for the season

Payments can become a bottleneck when your method mix doesn't match how customer behaviour shifts during the peak season. Ask yourself these three questions:

  • Does your customer base broaden? More international shoppers means you need the right payment methods, so you don't lose cross-border sales.
  • Does average order value rise? If shoppers buy more per order, activate buy now, pay later so budget-conscious customers can spread the cost.
  • Do shoppers need a fallback? Offering multiple methods means a declined card isn't a lost sale. The customer can simply reach for a different card, a digital wallet or Klarna.
What you should do

Enable payment methods 2 months in advance. It costs you nothing, and doing it in advance means the full lifecycle has already run through your system, so when traffic hits, you know it works.

Result

You capture sales you'd otherwise lose, protect your average order value, and go into peak with a payment mix built for the season.

Mollie

Unlock all 9 stages and every expert tip

Full access to the interactive experience and all partner playbooks. One form, the whole journey.

Stage partner
Mollie

Mollie offers a single platform for businesses to get paid and manage their money. One that makes payments, reconciliation, reporting, fraud prevention, and financing simple for all, from startups to enterprises.

Diane Albouy
Diane Albouy
Principal Product Manager
Visit Mollie